Refund policy

Return & Refund Policy

At CG Fashion, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Eligibility for Returns

  • Items must be returned within 7 days of delivery.
  • Items must be unused, unwashed, and in their original condition with all tags attached.
  • Sale or discounted items are not eligible for return.

Non-Returnable Items

  • Items that have been worn, washed, or altered.
  • Items without original packaging or tags.

How to Initiate a Return To request a return, contact us at chauburjigarments1@gmail.com or WhatsApp us at 03332261305 within 7 days of receiving your order. Please include your order number and reason for return.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection.
  • Approved refunds will be processed within 5–7 business days via the original payment method or bank transfer.
  • Shipping charges are non-refundable.

Exchanges

  • We offer exchanges for different sizes or colors, subject to availability.
  • Exchange requests must be made within 7 days of delivery.