Refund policy
Return & Refund Policy
At CG Fashion, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Eligibility for Returns
- Items must be returned within 7 days of delivery.
- Items must be unused, unwashed, and in their original condition with all tags attached.
- Sale or discounted items are not eligible for return.
Non-Returnable Items
- Items that have been worn, washed, or altered.
- Items without original packaging or tags.
How to Initiate a Return To request a return, contact us at chauburjigarments1@gmail.com or WhatsApp us at 03332261305 within 7 days of receiving your order. Please include your order number and reason for return.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection.
- Approved refunds will be processed within 5–7 business days via the original payment method or bank transfer.
- Shipping charges are non-refundable.
Exchanges
- We offer exchanges for different sizes or colors, subject to availability.
- Exchange requests must be made within 7 days of delivery.